Frequently Asked Questions
How do I get in touch with you about classes?
For any and all questions for our Education Department, email us at firstname.lastname@example.org or call us at 212.243.3289x42. An associate is available by phone from 12:30-4:30 pm Monday through Friday; at 4:30 we begin setting up for your fantastic cheese course!
The class I want is full. Can I be added to the waitlist?
Of course! Just send us a quick email at email@example.com with your name, the class you’re interested in taking, and the number of people in your party. We will contact you if space opens up in your desired class.
Where are classes held?
Unless otherwise noted, all classes are held at our West Village location at 254 Bleecker Street, New York, NY 10014. The classroom is located on the second floor of the store.
Will I receive tickets in the mail?
Nope! Once you register, your name is added to our class roster. Just let us know your name at the door, and you’re all set.
Will my card be charged now or once I take the class?
Credit cards are charged at the time of reservation.
How do I buy a class as a gift?
How thoughtful of you! We’d sure like to be your friend. When giving a class as a gift for another person, we typically recommend purchasing a gift card in the amount of the class, so that the recipient may schedule a class that fits with his or her schedule. Gift cards can be purchased and personalized with an accompanying gift message on our site.
I can’t make my class. Can I cancel?
All tickets to Murray’s Cheese classes are nonrefundable. If you wish to transfer these tickets to an alternate party, please send us written communication to firstname.lastname@example.org prior to 4:00 pm on the day of the cheese course. Tickets cannot be transferred to an alternate class date.
Does Murray’s ever cancel classes?
While we do our best to pack the house each and every night, we reserve the right to cancel a class due to low enrollment. In such cases, we will transfer each purchased ticket to an alternate class date. In the event of extreme conditions, including but not limited to hurricanes, fires, floods, blizzards, or transit strikes, we reserve the right to cancel or postpone a course until a suitable alternate date can be found.
How much cheese will I eat in the class?
Each class tastes between four and eight cheeses per class, which works out to somewhere between a third and a half a pound of cheese in about an hour and a half. We also serve dried fruits, nuts, and sliced bread. We’ll do our best not to send you home hungry!