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Privacy Policy

The Murray’s Cheese Privacy Policy

Murray’s Cheese recognizes that privacy is very important to our customers, and we pledge to protect the security and privacy of any personal information customers provide to us. This includes customers' names, addresses, telephone numbers, e-mail addresses, credit card and checking account information, and any information that can be linked to an individual. Murray’s Cheese collects and securely stores this personal information.

As part of our commitment to our customers, Murray’s Cheese has implemented the following comprehensive privacy policy.

 

Murray’s Cheese will protect and preserve customer privacy.

We value our customers' trust and we promise to safeguard the personal information that they share with us through purchases in our stores and online; the use of Gift Cards, credit and debit cards; entries in Murray’s Cheese promotions; and visits to our retail stores and websites.

 

Customers have control of their personal information.

Murray’s Cheese will not release personal information about customers without their permission, except as required by law or legal process (including pursuant to court orders, subpoenas, interrogatories, or similar directive carrying the force of the law), or as set forth below.

It is your choice to provide Murray’s Cheese with your personally identifiable information. By signing up for the Murray’s CheezEmail newsletter or using our website, customers agree to allow Murray’s Cheese to contact them by various means about promotions (for example, by mail or e-mail), certain recalls (for example, by telephone, e-mail or cash register receipt), and other information of interest. Customers who do not wish to be contacted may notify us at any time either online, in writing, by telephone or in person at one of our stores. Customers on the "do not contact" list will not receive offers for savings by e-mail. Murray’s Cheese and its affiliates may use personal customer information to create merchandising and promotional programs tailored around specific purchases, the frequency of website visits, volume of purchases, and other data. Murray’s Cheese also may use the data it collects to investigate and respond to customer requests, concerns, and claims.

 

Murray’s Cheese does not collect personally identifiable information through passive methods that are hidden from the customer, except as described below.

When you visit our websites, we may use web beacons (a small graphic), or you will be assigned a permanent "cookie" (a small, unique identifier text file) to be stored on your computer's hard drive. The purpose of this technology is to identify you when you visit our site so we can enhance and customize your online experience. Further, we may offer certain features that are only available through the use of this technology.

Cookies are required for us to provide optimal use of our website and for customers to access certain portions of our website, including but not limited to: logging in, purchasing items, participating in promotions, and using certain website services. You are always free to refuse cookies if your browser settings permit. You may also manually delete cookies from your computer.

We also collect certain technical information from your computer each time you request a page during a visit to our websites. This information may include your Internet Protocol (IP) address, your computer's operating system, browser type and the address of a referring website, if any. We collect this information to enhance your experience during your visit to our site and for system administration, security and troubleshooting purposes.

Murray’s Cheese may use third-party software to serve ads on its websites, implement e-mail marketing campaigns, and manage other interactive marketing initiatives. Further, Murray’s Cheese may contract with third parties to serve ads on third-party websites in order to optimize advertising campaigns. This third-party software may use cookies, web beacons, or similar technology to help manage and optimize your online experience with us.

 

We enforce strict security measures to prevent unauthorized access to, disclosure of or use of customers' personal information.

Employees who violate the Company's customer privacy safeguards are subject to disciplinary action up to and including termination.

When you enter personal information online, that information is encrypted using a security protection called Secure Sockets Layer so that information you provide to us is encrypted during transmission over the Internet.

We strive to collect, use and disclose personal information consistent with the laws of the United States

 

We are not responsible for the content or the privacy and security policies and practices of any third-party websites accessible from a link on our websites.

Throughout our websites, we provide links to third-party websites, which may or may not be co-branded, in order to provide additional goods, services or information to our customers. Any personal information or Murray’s Cheese-specific information that you provide when accessing a third party website is subject to that third party's privacy policy. Murray’s Cheese is not responsible for information you provide directly to a third party. If you register for or use such third party websites, both Murray’s Cheese and the third party may receive information collected in conjunction with the use of the websites as described in the privacy policy on those websites.

 

We welcome your comments and questions.

Customers may access their own readily available and easily retrievable purchasing information upon written request. Customers may request changes to their personal information by providing written notification to us by mail, in person at one of our stores, or via their online account. In all cases, customers must furnish proof of identity in order to make changes.

As changes occur in Murray’s Cheese’s business, technology and the law, we will continue to review and revise this policy. The use of information we gather now is subject to the privacy policy in effect at the time of use. We may send you periodic notices of changes to our policy, unless you have instructed us not to contact you, but you should check our website periodically to see the current policy. We will attempt to provide our customers with notice of material changes to this policy by regularly scheduled mailings, cash register receipt messages, e-mail or other means.

If you have any questions or concerns, please contact one of our customer representatives at 1-212-243-3289 Ext. 7; e-mail us at info@murrayscheese.com or write us at:

Customer Service
Murray’s Cheese
25-19 Borden Ave.
Long Island City, NY 11101

This privacy policy was posted and is effective as of May 5, 2016. We reserve the right to change our privacy policy at any time. You can always view the current Privacy Policy by clicking on the Privacy Policy link at the bottom of any page of Murrayscheese.com.

Notice to California Customers

Our information collection practices will continue to apply as described in this Privacy Policy, regardless of any “Do Not Track” signals that are sent by certain browsers or selected by you.