FREQUENTLY ASKED QUESTIONS
Do you have a list of your classes for sale? What is the Public Class schedule?
You can find our public class calendar here: murrayscheese.eventbrite.com
How much do public classes cost?
Cheese-focused classes, such as Cheese 101, start at $75, Beer and Cider Pairing classes start at $80, Wine Pairing classes start at $90, Mozzarella Making classes are $100 each.
Can I transfer class tickets from one class to another?
Under certain circumstances, a ticket transfer may be possible, but is never guaranteed. Up to 48 hours before a class, if the class is full and has a wait list, there is sometimes the option to transfer tickets to another class of equal or lesser value. The fee for transferring a class is $10 per ticket. However, you are always welcome to send someone else in your place for no extra charge!
I want to sign up for a class on Eventbrite but it won’t let me purchase a ticket.
If an event or class is listed but won’t allow you to purchase a ticket, that means that the class is sold out.
I want to sign up for the waitlist of a specific class.
You can add your name to the waitlist from the event page by clicking the “Add to waitlist” link. Please add a spot in the same name for each ticket you would like to reserve. If the page reads “Sold Out,” the waitlist is full.
I can’t make the class that I am signed up for. What can I do?
We are unable to refund tickets, and are only sometimes able to transfer them. There are no guaranteed ticket transfers. Up to 48 hours before a class, if the class is full and has a waitlist, there is sometimes the option to transfer tickets to another class of equal or lesser value. The fee for transferring a class is $10 per ticket. If it is less than 48 hours before an event, we cannot transfer the tickets, but you are welcome to send anyone else in your place.
I would like to give someone a class as a gift. How do I do that?
We strongly suggest purchasing gift cards instead of individual tickets to classes. You can purchase a gift card online (http://www.murrayscheese.com/murrays-gift-card.html) or at either New York locations. If you would like to purchase online for an amount not listed, please call our ecommerce dept, 888-692-4339. x7
I have a gift card and want to buy class tickets with it.
Please visit our classes page on Eventbrite and decide which class you would like to attend. Once you know your class date, title and time, please follow this link to give us all of your gift card information. We will process your request asap and you will receive final confirmation of your class attendance with an email follow up from Eventbrite. YOUR CLASS RESERVATION IS NOT CONFIRMED UNTIL THIS FINAL CONFIRMATION EMAIL FROM EVENTBRITE. You can also call the Murray’s Cheese Education Dept during business hours, M-F 11:00am to 4:00pm, (212) 243-3289, x642.
Do you offer private classes?
Yes, we offer a wide variety of private classes and events. If you email email@example.com, a Murray’s representative will contact you with options to customize an event that is perfect for your group.
Do you offer private classes for groups smaller than 10 guests?
We would be happy to customize a class for your smaller group, but we will need to charge you for the minimum guest count of 10.
I bought my ticket on CourseHorse.
If you purchased your Cooking class on CourseHorse, then our Refund & Cancellation policy applies to your purchase. If you have any questions, please visit the CourseHorse site in New York and contact their customer service team.