Gift Cards | Terms & Conditions of Use
The Murray’s Cheese Gift Card represents a prepayment for goods available at Murray’s Cheese stores in New York City and murrayscheese.com. Use of The Murray’s Cheese Gift Card constitutes acceptance of the terms and conditions of this Gift Card.
Protect the Murray’s Cheese gift card and treat it as you would cash. If the Murray’s Cheese gift card is lost, stolen, damaged or destroyed, it will not be replaced and the value remaining lost. Funds do not expire. No fees. The Murray’s Cheese gift card cannot be exchanged for cash, except where required by law.
When making a purchase at one of our physical locations, customers present the gift card to the cashier. The gift card balance remaining will print on sales receipt. When using the gift card on our website “murrayscheese.com”, enter the numbers on the physical or digital gift card on the ”apply a gift certificate” section of the checkout section. If you have any questions, please reach out to our customer service team via email, live chat, or phone.
Murray’s Cheese Gift Cards are issued by Murray’s Cheese, LLC, and Ohio LLC.
Order Acceptance and Processing
Please be aware that some orders may not be accepted and will be cancelled. Murray’s Cheese, LLC and its subsidiaries reserve the right to refuse or cancel any order, at any time, for any reason. Orders may be cancelled for a variety of reasons, including but not limited to: limits on available quantities, limits on the total purchase price, inaccurate or erroneous personal or credit information, failure to comply with Federal, State and local laws and regulations, and issues identified by credit or fraud verification. Upon refusal or cancellation of an order, Murray’s Cheese will notify the customer. Additionally, Murray’s Cheese may attempt to contact the customer in order to gather or verify additional information in order to process and complete an order.
All payments are processed when an order is placed. Order verification and processing may take up to 2 business days. Debit or check cards are not accepted except for those associated with Visa, MasterCard, Discover, or American Express. Payments made with a credit or debit card will not be charged until the credit or debit card and/or the associated account has been verified. Murray’s Cheese reserves the right to use one or more verification and authorization methods, including both internal and third party authorizers. Murray’s Cheese will verify shipping and billing information. Orders cancelled by Murray’s Cheese or by the customer will be credited back to the customer’s credit or debit card/account. Crediting a cancelled order back to the customer’s card/account may take up to 10 business days from the time the order is cancelled. Once an order has been shipped, it cannot be cancelled.
Murray’s Cheese, LLC reserves the right to review and/or filter any gift messages included with orders for content and use of language.